This Privacy Policy explains how personal data is handled when you visit zestreelraccon.com (the “Site”). We want it to be clear and complete, so please read it alongside our Cookie Policy and Terms of Service.
1. Who we are
The Site is operated by Zestreel Horology Media Ltd, trading as Zestreelraccon, a company registered in England and Wales (Company No. 14872306) with its registered office at 18 Marlowe Court, Hatton Garden, London EC1N 8JH, United Kingdom. We are the “controller” of personal data described in this policy under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You can reach us at [email protected].
2. Data we collect
Information you give us
- Contact messages: your name, email address, the topic you select and the content of your message when you use our contact form or email us.
- Correspondence: any information you include in later emails with our team.
Information collected automatically
- Technical data that your browser sends to our hosting provider when a page is requested, such as IP address, browser type, device type, operating system, pages requested and date and time. This is needed to deliver the Site and keep it secure.
- Consent record: your cookie choices, stored in your browser so we do not ask you again on every visit.
- Analytics data (only if you accept analytics): aggregated, pseudonymous information about how pages are used.
The contact form on the Site prepares an email in your own email application. Your message is only received by us once you press send in that application. We do not require an account to use the Site and we do not knowingly collect special-category data.
3. How and why we use data
We rely on the following lawful bases:
- Legitimate interests (Article 6(1)(f)): operating, securing and improving the Site, preventing abuse, and replying to enquiries from readers and business contacts.
- Consent (Article 6(1)(a)): optional analytics or marketing cookies. You can withdraw consent at any time via “Cookie Settings” in the footer.
- Legal obligation (Article 6(1)(c)): keeping records and responding to lawful requests.
- Contract (Article 6(1)(b)): if we enter into an agreement with you, for example a partnership or commissioned content.
We do not sell personal data, and we do not use your data for automated decision-making that has legal or similarly significant effects on you.
4. Who we share data with
- Service providers such as web hosting, email and security providers, who process data on our instructions under contracts that require appropriate protection.
- Professional advisers such as lawyers, accountants and insurers where necessary.
- Authorities where required by law or to protect rights, property or safety.
- Successors in the event of a merger, acquisition or restructuring, subject to this policy.
5. International transfers
If personal data is transferred outside the United Kingdom, we use appropriate safeguards, such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
6. Retention
| Data | Typical retention |
|---|---|
| Contact enquiries and replies | Up to 24 months after the conversation ends |
| Server and security logs | Up to 12 months |
| Cookie consent record | Up to 12 months in your browser, after which you may be asked again |
| Business and accounting records | As required by law, generally six years |
7. Your rights
Under UK data protection law you have the right to:
- be informed about how your data is used;
- access a copy of your personal data;
- have inaccurate data corrected;
- have data erased in certain circumstances;
- restrict or object to processing, including objecting to processing based on legitimate interests;
- data portability for data you provided to us, where processing is based on consent or contract and is automated;
- withdraw consent at any time, without affecting earlier processing.
To use any of these rights, email [email protected]. We may need to verify your identity, and we will usually respond within one month.
8. Security
We use technical and organisational measures appropriate to the risk, including encrypted connections (HTTPS), restricted access to systems and regular reviews. No system is completely secure, so please avoid sending sensitive information in contact messages.
9. Children
The Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
10. External links
Our articles link to third-party websites, including watch manufacturers and reference sources. We are not responsible for their privacy practices, so please review their policies.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be highlighted on the Site.
12. Contact and complaints
Questions or requests can be sent to [email protected] or by post to Zestreel Horology Media Ltd, 18 Marlowe Court, Hatton Garden, London EC1N 8JH, United Kingdom. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first.